Distance Selling Regulations
This gives protection to consumers who shop by phone, mail order, via the Internet or digital TV. The protection includes:
If you wish to know more about the cooling off period or if you wish to cancel an order please contact us.
We reserve the right to remove or modify any product contained in the website. Our contract with you as a buyer does not begin until the item has been dispatched.
Most of our product shots are supplied by the manufacturer of the product, and as such we may only have access to certain views and angles of each product. Please be aware that a product photo is sometimes seen differently in your browser depending on the colour balance and settings of your computer or laptop monitor or screen.
Refunding An Order
For full details of our returns and exchanges policy please click here.
Secure Shopping Information
Shopping with us is 100% secure. We take this very seriously, and we know how some people are reluctant to give their details online. We'd like to reassure you that our payment server is completely secure and at no point are your card details seen by us, nor are they kept on file.
We use secure servers hosted by PayPal and Google Checkout to process your payment, and both of these providers are 100% secure.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to our newsletter subscriber list.
The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
This page was last updated: July 30th 2011